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Innovation and Communication Media in Virtual Teams – An Experimental Study

Autor: Nicola Grözinger and Bernd Irlenbusch and Katharina Laske and Marina Schröder
Nummer: 672, May 2020, pp. 24
JEL-Class: C91, J30, M52, O30

Abstract:
In a novel real-effort setting, we experimentally study the effects of different communication media on creative performance in a collaborative tasks. We find that creative performance significantly decreases when group members communicate via chat instead of face-to-face. However, we find no significant difference between performances of groups that communicate via video conferences as compared to face-to-face. Thus, we provide evidence that barriers to creativity in virtual teams can be mitigated by real-time video conference communication.

Zusammenfassung:
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